At Refri-Xpertise® we take pride in keeping our customers comfortable and satisfied with our work. We provide our customers the most reliable and fastest response to any air conditioning, indoor comfort and cooling needs. We specialize in everything from sales, repairs, and maintenance to installation of new equipment. If you have any questions on heating or cooling problems you can count on our trained service technicians for prompt answers and service.
In conducting business with our clients, there are three things that we strive to achieve with every customer interaction:
1.We go all-out to deliver value, and not just price. Rarely will we be the most expensive option, and in those rare occasions in which our customer has a lower cost alternative than that offered by Refri-Xpertise®, we can assure that our proposal includes built-in quality features which more than offset any possible price difference. We strive to solve our customer cooling and indoor comfort needs in the most cost effective way, profitable to our company and totally acceptable to our customer.
2.We respect your time. We want to perform this service in the most efficient and effective way, minimizing disturbances to our customers’ daily activities in as much as possible, but without compromising the high standards demanded from the best know A/C and refrigeration practices, as well as industry and manufacturers standards recommended procedures.
3.We want your reference as a satisfied customer. We want to construct a positive relationship with you. Whether you have used our services in the past, or you are a first time customer, we want to make sure that the business and professional relationship continues building up positively, amicably, and trustworthy.
We strive to maintain strict compliance with all laws, regulations and ordinances pertaining to the HVACR industry and business operations prescribed by federal, state, county and municipal governments. In addition to this, we design, install, service and repair heating, ventilation, air conditioning and refrigeration systems in accordance with accepted industry standards along with straight-forward business practices. While we look forward to obtaining acceptable profit margins from our operations, our final objective is to assure long-term growth by developing the highest quality standards of customer service and nurture long-term relationships with customers.
Our team is constantly developing and maintaining an understanding of proper equipment selection to assure customers of safe, dependable and comfortable performance.